This isn't a slide deck. It's a working AI agent that handles plan selection, subsidy questions, enrollment guidance, and tax tool support for Stride Health members.
Ask it anything about health insurance plans, subsidies, special enrollment, dental and vision coverage, or tax deductions for self-employed workers. It has real knowledge and real workflows.
Built around real member scenarios that Stride's support team handles every day.
Walks members through Bronze, Silver, Gold, and Platinum plan tradeoffs based on their health needs, budget, and usage patterns.
Explains premium tax credits, cost-sharing reductions, and Medicaid eligibility. Guides members to Stride's subsidy calculator for personalized estimates.
Identifies qualifying life events (job loss, marriage, new baby, moving) and guides members through the 60-day enrollment window.
Explains standalone dental, vision, and life insurance options, coverage details, pricing, and how they complement health coverage.
Covers mileage tracking, expense categorization, health insurance premium deductions, and quarterly estimated tax guidance for self-employed workers.
Guardrails prevent medical advice and specific tax advice while keeping the conversation helpful. Redirects to professionals when appropriate.
This demo was built from scratch for Stride Health. Real logic for real scenarios.
Pulled Stride's plan types, enrollment rules, subsidy mechanics, tax tools, and compliance requirements into the AI's knowledge base.
Created member-specific workflows for plan selection, subsidies, special enrollment, ancillary coverage, and tax deductions.
Configured guardrails to prevent medical advice and specific tax advice, while keeping the agent helpful and knowledgeable.
Ran 250 simulated member conversations across happy paths, edge cases, and adversarial scenarios.
Connected to your actual member data. Handling your real support volume. This sandbox is just the start.
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